General terms and conditions of business
§ 1- Scope
The following General Terms and Conditions govern the contractual relationship between WTZ Roßlau gGmbH and entrepreneurs who purchase items for the Dessau Gas Engine Conference via our store.
§ 2 – Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to purchase items for the Dessau Gas Engine Conference.
(2) You can add one or more products to the shopping cart. In the course of the ordering process you enter your data and wishes regarding payment method, delivery modalities etc.. Only by clicking the order button you submit a binding offer to conclude a purchase contract. You can make a binding
(3) The acceptance of the offer is made on our part by e-mail through a confirmation letter. Upon receipt of this e-mail, the purchase contract is concluded.
§ 3 – Downloadable products
If the purchased item is a downloadable product, you will only be able to download the product within 90 days after activation. The download products are copy-protected, which may not be circumvented except in the cases provided by law.
§ 4 – Cancellation policy, cancellation form
(1)
| Right of withdrawal
You have the right to cancel this contract within ten days without giving any reason. The revocation period is ten days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (WTZ Roßlau gGmbH, fax: 034901883 120, e-mail: info@dieselengine.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form, which is not mandatory. In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period. Consequences of withdrawal You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the quality, characteristics and functionality of the goods. Exclusion of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. |
(2) If you want to cancel the contract, please fill out the following form(link) and send it back to us by fax, email or mail.
§ 5 – Delivery
(1) We deliver within 2-3 business days after receiving the order. Feel free to contact us if you have not received your order. Contact
(2) You will receive the download link for downloading an ordered e-book (technical lectures) in a separate e-mail shortly afterwards, as soon as the download is available.
(3) Please refer to the product page for any exceptions. Express deliveries are possible on request and against payment.
(4) In the event of delays in delivery, we will inform you immediately.
(5) In case of unavailability of tickets, exhibitor space, evening event and lecture tapes, we reserve the right not to confirm your order. In this case, we will inform you immediately and refund any consideration already received without delay.
§ 6 – Payment methods
(1) All prices already include VAT, unless expressly stated otherwise.
(2) We offer the following payment methods in our store:
Prepayment:
For online orders, you will receive the prepayment invoice by e-mail no later than the next business day or we will send you the invoice by mail. As soon as we have received your payment, we will send you the authorization to participate in the Dessau Gas Engine Conference or exhibition space.
Recipient: WTZ Roßlau gGmbH
Account number: 1001188711
Sort code: 12030000 (Deutsche Kreditbank AG)
IBAN: DE23 12030000 1001188711
SWIFT-BIC: BYLADEM1001
On account:
The invoice will be sent to you immediately. After payment of the invoice, we will send you the order. Only with the payment the authorization of the participation in the Dessau Gas Engine Conference takes place.
Credit card:
Your credit card will be charged after the item has been shipped.
Giropay:
Your Giropay account will be debited immediately after receipt of your order.
(3) Due to an accumulation of fraud cases in the near past, we unfortunately had to make minor restrictions in some cases:
Orders that are shipped abroad can only be paid by prepayment, credit card or Giropay. Unfortunately, it is not possible to pay with Giropay for deliveries to the USA.
(4) The purchase price is due immediately and without deductions with the order, even if it is a partial delivery.
(5) A set-off on your part is only permissible if your claim is undisputed or legally binding.
§ 7 – Retention of title
The object of purchase remains our property until full payment. This regulation does not apply to download products.
§ 8 – Liability
(1) The statutory warranty rights shall apply in accordance with the following provision.
(2) We shall be liable for culpable damage in the event of a breach of the main contractual obligations and in the absence of a warranted characteristic of the goods. We exclude liability for slightly negligent breaches of duty insofar as these do not relate to material contractual obligations, damage arising from injury to life, limb or health, guarantees or claims under the Product Liability Act. The same applies to breaches of duty by our vicarious agents and our legal representatives. In the case of physical goods (i.e. not download products), the essential contractual obligations include in particular the obligation to hand over the item to you and to provide you with ownership of it.
§9 – Online dispute resolution platform
The European Commission provides a platform for out-of-court online dispute resolution (so-called OS platform) at http://ec.europa.eu/consumers/odr/.
§ 10 – Data protection and security
(1) We value your trust and take the utmost care to protect your personal data from unauthorized access. The same applies to the updating of your stored data records as well as the maintenance and care of your customer account with us.
(2) Your order, personal data and payment details are protected by technical security systems and additional authorisation procedures. The data necessary for the business transaction will be stored and passed on to associated companies within the framework of the order processing.
(3) For the purpose of credit or creditworthiness checks, we also exchange creditworthiness data only with service providers approved for this purpose, taking into account your interests worthy of protection in accordance with the statutory data protection provisions.
(4) Please also note the privacy policy of the website.
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